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We at FREEBYRD take pride in providing excellent customer service. If you have any questions or concerns, please don't hesitate to contact via email [freebyrddenimco@gmail.com]. Our team is always ready to help!
FAQ
SHIPPING
How long does shipping take? At My Site, we offer standard shipping which takes between 3-5 business days. However, if you need your item sooner, we also offer expedited shipping options at an additional cost. What is your return policy? We want you to be completely satisfied with your purchase from My Site. That's why we offer hassle-free returns within 30 days of purchase. Simply contact our customer support team to initiate a return and receive a prepaid shipping label. What sizes do you offer? We offer a wide range of sizes at My Site, from XS to XXL. However, please note that availability may vary by product.
Do you ship internationally? Yes, we do offer international shipping! Please note that additional fees and duties may apply depending on your location. How can I track my order? Once your order has shipped, you will receive an email with a tracking number. You can use this number to track your package on our website or on the carrier's website. Can I cancel my order? If you need to cancel your order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has shipped, it cannot be cancelled.
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